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Main
Service
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FAQ
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Price
Contacts
FAQ
How to start?

You need to register on the platform or contact one of our managers through the contact form, share your technical details (IP, codecs) and receive the settings for the trial test.

Will I get access to the CDR panel?

Yes, the portal details are sent with the trunk settings.

Which codecs do you support?

We support G.711, G. 723, G.729 codecs.

Do you support SIP or H.323?

We support both.

Is tech support available?

Yes. You can contact with our tech support in Skype WhatsApp, Telegram from 10 am till 2 am (GMT +5). If you don’t have contacts, you can get it via your manager.

How can I report an issue on the route?

You have to send examples of A and B numbers in Skype or via email.

Is it possible to get remote online help?

Yes. You can get a remote help from our experts in Skype, WhatsApp, Telegram 10 am till 7 pm (GMT +5). You can get contacts via your manager.

What types of VoIP routes do you offer?

We offer CC, CLI, NCLI, TDM VoIP routes.

Do you provide DIDs/CallerIDs?

Yes, we provide Caller IDs.

Where can I check the offer prices?
You need to contact our manager. We will inform about any changes though the email and your manager.
How do you bill calls?
Calls are billed after the connection. Calls that are not connected are not billed.
What billing increments do you use?
We use 1/1 , 6/6 , 30/6 — it depends on the destination. 1/1 is the most common billing increment.
What payment options do you use?
You can pay through PayPal, Bank Wire, USDT. The minimem payment: Paypal — 10USD, Bank Wire — 500 USD
Who pays the commission for the transactions?
The customer pays the commission for the transactions.
How long does it take to update the balance?
It takes from 20 to 30 minutes during the working times.
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Contact us
Tel: +90 5012273893
info@aonevoip.com
info@aonevoip.com
AOneVoIP
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